Click Change at the top of the list of programs.Windows 10 steps for repairing Office 365: Once the repair was done, my IT guys told me to reboot the PC, which I did, then I tested the repair by successfully opening normal.dotm. Instead, you have to click on Change, say Yes to allow the app to make changes (if asked), then choose Quick Repair from the list. Just a quick note about repairing Office 365-you don’t get a Repair option in the list of programs, despite the user interface text telling you so. It did! Once the repair had been run, I could open normal.dotm and all my other Word templates without a problem. So I contacted my IT guys, and they told me to run a quick repair of the Office installation to see if that fixed it. I thought something might have got scrambled when I installed Office 365 and then (on the advice of my IT guys) uninstalled Office 2016, which was already on that PC. I also noticed that some usual document file types weren’t associated with Word and I couldn’t associate them either, no matter what I did in the Default Apps settings. When I went to those settings, I found that Word was already associated with *.dotm files, and there wasn’t anything more I could do about that. I installed Office 365 on a test Windows 10 machine and wanted to change the language setting in the normal.dotm template from US English to Australian English (this determines which autocorrect file is used for any documents based on that template).īut when I right-clicked on normal.dotm and selected Open, I got a message telling me that a default app hadn’t been associated with this file type and to do so in the Default Apps settings.
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